Alessia

Promotions on the CatalogPromotions on our products may be available during certain periods and are often valid both for online purchases and in our physical stores. These promotions may include di...

Yes, through our partner Klarna, you can split your purchase amount into up to three or twelve installments. Payments can be made using any major credit card.

On our website, we offer a wide range of payment methods to enhance your shopping experience. The payment options available include:Credit/Debit Cards: We accept all major credit card networksPayPa...

Yes, you can choose to pick up your order in-store for free, but we don't have a pre-set option for this on our website. To arrange store pickup, enter the store's address as the shipping address d...

All our products are shipped in Velasca-branded shipping boxes. Inside, items are elegantly packaged in Velasca boxes and pouches, with meticulous attention to detail. Unfortunately, we do not offe...

Yes, you can place orders over the phone. Our customer service team will be happy to assist you with the ordering process, providing all the necessary information about the products and guiding you...

At present, we do not offer customization services or bespoke products. Although we recognize that this would be a wonderful opportunity for us and our customers, we have not yet developed this opt...

The authenticity of Velasca products is ensured through our exclusive online and offline channels, including stores directly managed by us. "You can find Velasca only at Velasca." Additionally, we ...

Velasca Gift Cards and Store Credits are flexible coupons (physical or digital) that serve as valid payment methods for purchases on our online store or in our Danish store. Here is everything you ...

Yes, if the length of the shoe is correct, some initial stiffness or tightness is typical, especially with high-quality leather that hasn't been worn before. Leather needs time and warmth to mold t...