IS IT NORMAL FOR THE LEATHER OF MY VELASCA SHOES TO FEEL STIFF INITIALLY?

Yes, if the length of the shoe is correct, some initial stiffness or tightness is typical, especially with high-quality leather that hasn't been worn before. Leather needs time and warmth to mold to your foot and achieve a more comfortable fit.

We understand that this adjustment period can be uncomfortable and frustrating. If the break-in process feels too prolonged or bothersome, don't worry—there might be an easy solution.

A skilled cobbler can effectively address the issue by reshaping the shoes to enhance their comfort. This service is well-known and frequently necessary; it can take anywhere from a few hours to a few days, depending on the required adjustments. It helps to soften the leather and make the shoes perfectly conform to your foot.

If we are unable to provide this service directly, we are generally happy to reimburse you for the cost incurred. Please reach out to our customer care team for more information or further assistance.